Comments, Suggestions or Complaints

We are constantly trying to improve the services we offer. If you have any ideas or comments which you think might be helpful, please get in touch with any of the doctors or the practice manager on 01556 505990.

Please also contact us if you have any concerns, any complaint will be investigated in the strictest confidence and will be followed up by letter or report to let you know what action is being taken. Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur.

If you feel you cannot raise your complaint with us, or you are dissatisfied with the result of our investigation, you can approach the:

Complaints Officer


Crichton Hall



Tel: 01387 244002