Administration

Administration staff provide important support to the clinical team. Receptionists are the public face of the practice and deal with all enquiries, both face to face and on the telephone.

We have four secretaries who not only provide secretarial services to the GPs, but also liaise with patients and clinical staff from outside the practice. Reception and secretarial staff are also responsible for data entry, keeping our computer system up to date.

The Practice Manager is responsible for the business side of the practice and provides financial, managerial and IT support to the general practitioners to enable them to concentrate on the clinical care of their patients.

The Office Manager is responsible for scheduling surgeries and administering recall systems for cervical smears and immunisations. Her duties also include responsiblity for staff matters.

 

Campbell Watt, Practice Manager

Campbell Watt is our Practice Manager and is responsible for non-clinical aspects of the practice.

 

Maureen Hughes, Office Manager

Maureen Hughes is the Office Manager in the practice.  She is responsible for the administration and staffing side of the practice.

Maureen Hughes

Jane Shanks, Senior Medical Secretary

Jane Shanks is our Senior Secretary.  She is worked in the practice for many years and is a valued member of the team.

Jane Shanks

Shona Patterson, Medical Secretary

Shona Patterson joined our team in 2009.  She again has a great deal of experience including working in the Smoking Matters service.

Shona Patterson

Fiona Galloway, Medical Secretary

Fiona Galloway is one of our longest serving admin team.  She has moved from the role of receptionist and is now a member of our secretarial team.

Fiona Galloway

Liz Black, Medical Secretary

Liz joined our team in May 2015.  She previously worked as ENT secretary in Dumfries and Galloway Royal Infirmary.

Sandra Leslie, Receptionist

Sandra is valued member of our reception team and is  responsible for the recall of children for childhood immunisations.

 

Angela Murray, Receptionist

Angela Murray is one of the receptionists in the team and deals with diabetes and heart disease recall.

Ann Meechan, Receptionist

Ann is one of our receptionists with many years' experience.  She has admin resposibilty for our stroke patients.

Viv Middleton, Receptionist

Viv is one of our receptionists, having joined the practice in 2011.  In addition to her reception duties, she also provides admin support for our substance misuse service.

Sandra Murphy, Receptionist

Sandra joined joined our reception team in January 2014. She is responsible for the recall of our asthma patients.  She previously worked as a health care assistant at Castle Douglas and Kirkcudbright hospitals.

Lindsey Simonaitis, Receptionist

Lindsey has recently joined our reception team, having previously worked in the ECG department at Dumfries and Galloway Royal Infirmary.